Privacy Policy

1. Information We Collect

We may collect the following types of information when you use NexiBot:

• User Data: Information such as your Discord user ID, username, and server information when you interact with NexiBot.
• Usage Data: Data about how you use NexiBot, including commands executed and interactions with bot features.
• Payment Information: If you purchase a Premium subscription, we collect payment details through our third-party payment processor, but we do not store this information directly.

2. Legal Basis for Processing (GDPR)

For users in the European Union, we process your personal data on the following legal grounds:

• Contract performance: Processing necessary to provide services you've requested.
• Consent: Where you've given explicit permission to process your data.
• Legitimate interests: When processing is in our legitimate business interests and does not override your rights.
• Legal compliance: Processing necessary to comply with laws and regulations.

3. How We Use Your Information

We use the collected information to:

• Provide and improve NexiBot's functionality and services.
• Process transactions for Premium subscriptions.
• Monitor and analyze usage to enhance user experience.
• Respond to support requests and communicate with you.
• Protect against fraudulent or illegal activity.
• Comply with legal obligations applicable in your jurisdiction.

4. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. If you are in the European Union, we ensure appropriate safeguards are in place when transferring your data outside the EEA, such as standard contractual clauses approved by the European Commission.

5. Data Sharing

We do not sell or share your personal information with third parties except in the following cases:

• With third-party service providers (e.g., payment processors) to facilitate our services, who are bound by confidentiality agreements.
• When required by law or to protect the rights, safety, or property of NexiBot or others.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

For all users:

• Access or request a copy of your personal data.
• Request correction of inaccurate personal data.
• Request deletion of your personal data.

For users in the European Union (under GDPR):

• Right to restrict processing of your personal data.
• Right to data portability (receiving your data in a structured, machine-readable format).
• Right to object to processing based on legitimate interests.
• Right to withdraw consent at any time, where processing is based on consent.
• Right to lodge a complaint with a supervisory authority.

For California residents (under CCPA/CPRA):

• Right to know what personal information we collect and disclose.
• Right to delete personal information we collect about you.
• Right to opt-out of the sale or sharing of personal information.
• Right to non-discrimination for exercising your privacy rights.
• Right to limit use and disclosure of sensitive personal information.

To exercise any of these rights, please contact us via our Support page. We will respond to your request within the timeframe required by applicable law.

8. Data Retention

We retain your information only for as long as necessary to provide our services or comply with legal obligations. The specific retention period depends on the nature of the data and applicable legal requirements. You can request deletion of your data at any time through our support channels.

9. Cookies and Tracking

NexiBot's website may use cookies and similar technologies to enhance user experience and analyze site usage. We use both session and persistent cookies, which may include:

• Essential cookies: Required for the functioning of our website.
• Functional cookies: Remember your preferences and settings.
• Analytics cookies: Help us understand how visitors interact with our website.

You can manage cookie preferences through your browser settings. Note that blocking certain cookies may affect website functionality.

10. Children's Privacy

Our services are not directed to individuals under 13 years of age (or 16 in the European Union). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can take steps to remove the information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or other appropriate means. Continued use of NexiBot after such changes constitutes acceptance of the updated policy.

12. Data Controller

For purposes of the GDPR and other applicable data protection laws, NexiBot is the data controller responsible for your personal data. Our contact information is available on our Support page.

13. Contact Us

If you have questions about this Privacy Policy or would like to exercise your data protection rights, please contact us via our Support page.